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Other Contact Details

To contact one of the teams at Craigs Investment Partners please click on the headings below.

Head Office

Street Address:
Craigs Investment Partners House
Cnr Cameron Road and Spring Street
158 Cameron Road
Tauranga
3110
Postal Address:
PO Box 13155
Tauranga Central
Tauranga
3141
   

Email: headoffice@craigsip.com
Phone (National): 0800 272 442
Phone (International): +64 7 577 6049
Fax: +64 7 578 3463


 

START Team

Address: See head office address details above
Email: START@craigsip.com
Phone (National): 0800 878 278
Phone (International): +64 7 577 6049
Fax: +64 7 578 3463
 

 

Dispute Resolution

If you have a dispute in connection with your Investment Adviser or Craigs Investment Partners in connection with any advice given you should, in the first instance, promptly (in writing and/or verbally) detail the particulars of the dispute to:

The Head of Compliance
Craigs Investment Partners Limited
PO Box 13155
Tauranga
New Zealand
Telephone +64 7 577 6049

The Head of Compliance will, in good faith, try to resolve the dispute. If an appropriate outcome cannot be achieved the matter may be referred to either:

Financial Services Complaints Ltd (FSCL)
PO Box 5967
Lambton Quay
Wellington 6145

or

NZX Limited
NZX Regulation
PO Box 2959, Wellington
New Zealand
     

Call Free on: 0800 347 257
Email: complaints@fscl.org.nz
Website: www.fscl.org.nz

 

Telephone: +64 4 472 7599

FSCL is our independent external dispute resolution scheme that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. This service costs you nothing.   FSCL

 

Web Technical Support

If you are experiencing difficulty viewing, navigating or downloading information thoughout our website, your answers may be found in Site Help.

If you need further assistance relating to Registration, Login, or are experiencing any other issues directly related to our website please email or phone webhelp during business hours 8:30am to 5:30pm on 0800 226 272. We will attend to your enquiry as soon as possible.