Frequently Asked Questions


If you have further questions, some may be answered from those that our clients have asked before when joining kiwiSTART®.

The following information is based on information contained in the kiwiSTART® Select and kiwiSTART® Defined Investment Statements. It is important that you read the Investment Statements before you invest in either of our kiwiSTART® products.  

What is kiwiSTART®? Who is eligible to open a kiwiSTART® account? What contributions am I required to make? Is there any upper limit to my contributions? Can I stop making contributions via PAYE? How will my contributions be invested? What returns will I get? How can I check how my kiwiSTART® investments are performing? Is there any tax relief for my kiwiSTART® contributions? Are there any incentives to join kiwiSTART®? As an employee how will I know whether my contributions are being paid to my account? What happens to my kiwiSTART® account if I change jobs? When can I have access to my kiwiSTART® investments? What are the costs? How does kiwiSTART® affect my New Zealand Superannuation? What happens if I die before I reach the age of entitlement? Who governs kiwiSTART®? What is the difference between kiwiSTART® Select and kiwiSTART® Defined? What is the Balanced SRI (Socially Responsible Investing) Fund? What is PIR (Prescribed Investor Rate)? How to work out your Prescribed Investor Rate (PIR)