Frequently Asked Questions


Click on each of the headings below to find answers to questions you might have about KiwiSaver.

For more information on the KiwiSaver schemes offered by Craigs Investment Partners, please read the kiwiSTART® Select and kiwiSTART® Defined Investment Statements.

Who participates in KiwiSaver? Who is eligible to open a KiwiSaver account? When can you access your KiwiSaver savings? When can you change your contribution rate? When can you stop making payments? How does KiwiSaver affect an individual’s New Zealand Superannuation? How do employees choose a KiwiSaver scheme? How can an employee make contributions? Is there any upper limit to an employee’s contributions? What payments are employees required to make? How will an employee know whether their contributions are being paid to their scheme? What happens to an employee’s KiwiSaver account if they change jobs? What about the self-employed and non-workers or beneficiaries? Is KiwiSaver guaranteed? How are KiwiSaver scheme providers governed? How do I join?